Shipping Policy
At Veterans Unity, we are committed to providing a reliable, transparent, and convenient shipping experience for our customers. As an online store specializing in military-inspired and veteran-themed apparel, we strive to ensure that every order is carefully prepared and delivered as efficiently as possible.
Please review our shipping policy below for information about shipping rates, processing times, delivery estimates, order tracking, and other important shipping details.
Shipping Rates
We offer the following shipping options:
Standard Shipping: $5.99
Express Shipping: $9.99
Free Standard Shipping: Available on orders of $100 or more
Applicable shipping charges will be clearly displayed during checkout before your payment is completed.
Delivery Time
All products available at Veterans Unity are made to order. Each item is produced after an order has been placed to ensure proper preparation and fulfillment.
The total estimated delivery time includes both production and shipping.
Production Time
1–2 business days
Estimated Shipping Time
United States – Standard Shipping: 6–10 business days
United States – Express Shipping: 4–8 business days
International Shipping: 10–20 business days after production
Order Processing Cutoff Time
Orders placed before 5:00 PM ET on a business day typically begin processing on the same day.
Orders placed after 5:00 PM ET, on weekends, or on holidays will typically begin processing on the next business day.
Business Days: Monday through Friday, excluding major U.S. holidays.
Please note that all delivery timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on shipping destinations, carrier operations, seasonal demand, holidays, customs inspections, severe weather, or other circumstances beyond our control.
Shipping Carriers
At Veterans Unity, we work with trusted shipping and fulfillment partners to deliver orders safely and efficiently.
Shipping carriers are selected based on factors such as:
Delivery destination
Selected shipping method
Product availability
Fulfillment location
Carrier service availability
Once your order has been shipped, tracking information will be provided whenever available.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information whenever available.
You can use this information to monitor the delivery progress of your package through the designated shipping carrier.
You may also check your order status through the Order Tracking page on our website, where available.
If your tracking information has not been updated for several business days, please contact our customer support team at:
To help us assist you efficiently, please include your order number and tracking number, if available.
Shipping Delays & Delivery Issues
While we make every effort to ensure timely delivery, occasional shipping delays may occur due to circumstances beyond our control.
Possible causes include:
Carrier transportation or operational delays
Increased shipping volume during holidays or peak shopping seasons
Customs inspections and clearance procedures
Severe weather conditions or natural disasters
Incorrect or incomplete shipping addresses
Unsuccessful delivery attempts
Unexpected fulfillment or logistical disruptions
If your order is significantly delayed, lost in transit, returned to sender, or marked as delivered but cannot be located, please contact us at [email protected].
Include your order number, tracking information, and a brief description of the issue.
Our customer support team will review your request and assist you in investigating the delivery issue with the appropriate shipping or fulfillment partner.
Contact Us
If you have any questions about shipping, delivery estimates, order tracking, or an existing order, our customer support team is here to assist you.
Email: [email protected]
Business Days: Monday – Friday 9:00 AM – 5:00 PM ET
Thank you for shopping with Veterans Unity.